Steel Replacement Doors and Windows, Questions Answered

Case Studies

Excellent4.6★★★★☆ Based on 100 reviews from review us onMike Crute ★★★★★ Good friendly service, professionally completed by polite and cheerful installer.Michaela Barr ★★★★★ Really simple process, detailed survey, high quality product, excellent fitter, tidy, detailed & friendly and very competitively priced.chen zetong ★★★★★ These guys are great. Measurement is a bit bigger than the quote but they never charged me any extra. The fitter Richard did a great job. The glass was so clear that I genuinely thought it wasnt fitted.darren bowler ★★★★★ Very happy with the 4 doors at my latest development . I will be using Aspire againTracie Garfield ★★★★★ Good quality doors with a 5 year guarantee. I had an issue with the handle after 3 years and the fitters came to do repairs, they were really efficient and I am happy to have used Aspire BifoldsRichard and Liz ★★★★★ Just had bifold doors fitted by Aspire. High quality doors and first class service and fitting. Highly recommended.Lisa Horley ★★★★★ I have used Aspire a couple of times now (internal and external doors). They remain the best value and best quality I have come across. I did extensive research into what we wanted and had hundreds of questions, which Ji never failed to know the answer of and was always happy to take my calls. Incredible customer service, thanks to Ji. Really happy with our gorgeous new doors (which have a 20 year guarantee!)Tonyemma Rimbault ★★★★★ I would highly recommend using Aspire, I absolutely love our new sliding doors. The service was great from start to finish, no questions went unanswered, the installation was quick and efficient.Joshua Roche ★★★★★ Jodie Statham ★★★★★ We used Aspire for our bifold doors and the whole thing from start to finish couldn’t have gone better. The customer service, surveyor and installers were all great. Most importantly we were on a tight time frame and they delivered even earlier than we expected. The finish is great and we are very happy. I would definitely recommend using this company especially if you need quality and reliability.Danielle Grufferty ★★★★★ This is the best company we’ve dealt with in decades. So efficient, responsive and the quality of the work is brilliant. They did us a reasonable quote and the men who installed the doors and windows were so nice and efficient. Best ever and highly recommended this company. Really nice colour options with the aluminium door and we just love it, feels so secure.Anjanish Shekhar ★★★★★ Great Origin Bifold door install! Quality work, prompt, efficient and courteous service, the one thing that’s gone the best at our garage conversion and really stands out!! We’re very glad we selected Aspire Bifolds and will be using them again next year!!Response from the ownerThank you Anjanish for choosing us for your property project, and it was a pleasure to help you. Alex Pirrie ★★★★★ We used Aspire bifolds for the bifold doors as part of our kitchen extension. The service from John and the team was fantastic – they were super responsive and went above and beyond to get our doors installed prior to the weather deteriorating over the christmas period. The install was efficient and trouble free, and we are very pleased with the result. Highly recommended! ben lam ben lam ★★★★★ Fantastic install. very professional and tidy! 20 year warranty, can’t complain really. Hopefully nothing will go wrong, but if it does, am hoping the after sales will be as great as sales and install. We went for the German Shucco units in the end.Kate Proudlove ★★★★★ Aspire have just completed installation of our new bifold doors and I’d highly recommend them as a company. The doors themselves are of the highest quality and the fitters were professional and courteous. The ordering process was straightforward and we were kept informed every step of the way. Thank you to Jon and the team!Response from the ownerThank you Kate, for your review and for placing your business with us for your new bifold doors. Louise Bell ★★★★★ Aspire recently removed our old timber patio doors (2 of them about 3 metres wide each) and replaced with aluminium bi-folds. We absolutely love them! Whole experience with Aspire was so painless and efficient. Doors were done in about 7 weeks and at a very reasonable price. I would highly recommend!Response from the ownerThank you Louise for leaving us a review and it was a pleasure to serve you. Judi B Judi B ★★★★★ The team that replaced my bifold panels was on time, very friendly, helpful, neat and efficient. I was very happy with the installation and overall service from Aspire.Response from the ownerHi Judi, thank you very much for leaving us a review and happy to have helped with your bifold panels. Sallie Webb ★★★★★ Very good advice and recommendations on our bifolds and roof lights. Very good communication from ordering to instillation.Response from the ownerHello Sallie, thank you very much for placing your business with Aspire and for leaving us a review. Elena Cochrane ★★★★★ We had great experience with Aspire, from initial consultation, design and customisation to installation. Doors and lantern delivered and installed within the promised timescale, installation team was amazing. A little issue with installation of the customisation-we were assured will be rectified. Would highly recommend , definitely competitive prices and great products.neil scott ★★★★★ The team at aspire where prompt and courteous throughout the process with the installation done on time and with little fuss or mess. I would recommend this premium companyGenevieve Hurley ★★★★★ SunnyNicky ★★★★★ I think this company is excellent with good after sales service and nice people. They sell high quality products.Neil Roberts ★★★★★ A faultless experience from our initial contact by email through to installation of our new bifold doors. Very friendly team in the Ewell showroom who walked us through the decisions we needed to make. The installation team were on time, efficient, left everything spotless and were also friendly. Highly recommended.Laura Dawaf ★★★★★ Very happy with both the products themselves and the service provided throughout, would highly recommend.Response from the ownerThank you very much for leaving us a review Laura and placing your business with Aspire. M PW M PW ★★★★☆ This company is detached from its customers – they appear to have no sympathy or focus when things go wrong and do not even return messages, let alone communicate proactively.2 weeks ago the third appoint date for our installation arrived and the doors didn’t fit. We are considerate people and understand things go wrong but it is how you deal with the error that separates good service from appalling service. we are still without doors, still without the promised solution.The first installation date was cancelled with 24 hours notice because the doors were apparently late. the second installation date was booked in without even talking to us!!! We were not around. The 3rd installation date was booked in with our agreement for the first day back after the Christmas break, the 4th January. The doors were apparently arriving 20th December and we had asked them to confirm to us they had arrived. I left it a couple of days and no call from Aspire. I called them on the 23rd December to try and confirm installation and they had closed for Christmas!! Unbelieveable? I left messages on all of their voicemails and sent emails to both email addresses trying to get confirmation of our installation date and to this day, no one has ever called back or replied to those five messages.Following the failed installation, a site visit happened on Friday 7th with Dan who has returned calls now I have his mobile number but we still do not have our doors and seemingly no one else at Aspire Bi-Folds is concerned.If anyone from Aspire disputes anything in this Review then contest it here and I will evidence it is 100% accurate. The last two weeks have unfortunately been the coldest since last winter and our heating is on 24/7. The kitchen is simply Baltic.UPDATESo a solution was found and the installation completed yesterday. The product gets top marks, the installation team led by Greg get top marks. Greg is one of those positive smiley people who are good to have on your side, I felt incredibly sorry for him when on the first attempt he had to tell us our doors didn’t fit. It wasn’t his fault and he did everything he could. So much so that when the next attempt was made, we wanted Greg there. As I said earlier, things go wrong and it is how they are put right that matters the most. Once we were put in touch with Dan we had a reliable go-to person who answered calls and proactively did what he could to resolve the situation. 10/10 for his approach, attitude and time.There is undoubtedly an issue with calls & emails to the office / warehouse being answered or returned and if this hadn’t been the case, even with the issues we had, it would have been five stars. ThanksLucy Ryckaert ★★★★★ Excellent product and service. We had crittal style bifold doors supplied and fitted by Aspire Bifolds just before Christmas and would thoroughly recommend them. The doors look excellent and the guys installing them were professional and very efficient. We were very pleasantly surprised that in the current situation the doors were still provided and installed within the timeframe originally quoted. Thank you.Response from the ownerHI Lucy, thank you for leaving us a review and for placing your business with us. It’s been a pleasure to help and provide your steel look bifolds. Roy Humphrey ★★★★★ excellent dealings from start to finish, knowledgeable sales team and superb fittersResponse from the ownerHello Roy, a big thanks from us for placing your business with Aspire and glad you’re happy with our service and installers. Georgia Newsam ★★★★★ Response from the ownerHello Georgia, thank you very much for leaving us a star rating and placing your business with Aspire. Chris Yapp ★★★★★ From the first phone call, a visit to the showroom, through to the site survey and installation, the Aspire team have been unfailingly both very professional, problem solving and friendly. They delivered a great product and service, at a good price, on time, with flexibility, diligence and a smile, and that in our experience is almost unheard of these days.We will definitely turn to Aspire again when we next need windows etc, and can’t recommend them enough.Response from the ownerHello Chris, thank you very much for leaving us a review and we’re delighted you’re happy with our service and product. We look forward to helping you with your windows when you’re ready. Buddhika Baranage ★★★★★ Brilliant Service from start to finish. From the time we got in touch for initial quotation for our bi-folds doors until delivery of the products and installation this company was a pleasure to work with and highly recommend this company. The entire team we dealt with including James, Danny and his installation team, Peter, Frankie have been very friendly, courteous and professional. Always punctual and did their best to meet all our requirements. Excellent workmanship and quality products. Good competitive prices too. Very pleased with everything and Thanks very much Aspire Bifolds for a job well done.Response from the ownerThank you very much for your review and about out our staff. It’s been a pleasure to do your installation and thank you for placing your business with us. Greg Pearce ★★★★★ Super impressed with the level of service and how quickly they got the job done. Really happy with our new bifolds fitted just in time for spring!Would definitely recommendResponse from the ownerHello Greg. Thank you very much for leaving us a review and placing your business with us. We hope you enjoy your new bifolding doors. GEMMA MIRANDA ★★★★★ Aspire did the most beautiful job in our house. The installed our windows a few months ago, and I couldn’t be happier.They were always happy to answer to our question.They came at 8 o’clock and installed the windows very swiftly with a very clean and tidy result. They decorated afterwards around the windows and you couldn’t tell those weren’t the original windows as the result was so good.We have a toddler in of the rooms they were installing the windows and they accommodated their work around his naps which was brilliant.If you are looking for anything window or door related look no further, I will definitely recommend and if needed use them again.Response from the ownerHi Gemma, thank you very much for placing your business with us and leaving us a review. Much appreciated. Jo Jackson ★★★★★ Aspire supplied the most beautiful 7m sliding doors for my extension. The doors are great quality and all the fitting and snagging very professionally handled. Would not hesitate to use this company. Thank you.Response from the ownerThank you very much Jo for leaving us a review, your recommendation and placing your business with us. Glad you love your doors! Andy Price ★★★★★ The team were so brilliant, helpful and lovely to deal with to supply and fit of our new steel look heritage doors. We are delighted with them and heartily recommend using Aspire! A great experience all round.Response from the ownerHi Andy, thank you very much for placing your business with us, leaving us a review, and we’re delighted you’re happy with your new steel-look doors. Alex Rose ★★★★★ Martin James ★★★★★ Best Bifold supplier in SurreySimon Cross ★★★★★ Great Service from Aspire, with comprehensive knowledge on bifold systems and went with the ORIGIN product. Hassle free communication throughout contract and install just before Christ.as 2020.Response from the ownerHello Simon, thank you very much for your kind review and great choice of bifold with Origin. Wishing you a happy new year and glad we could get your doors fitted for Christmas. Simon Button ★★★★★ We were recomended to Aspire by our carpenter who was building a garden room for us, and we were not dissapointed.From the initial meeting to the completion of the work the company , and especially John Small, and the lads that came to install the doors on one of the wettest days of the year, have been excellent.The Bifolds are amazing. They look so good, and when they open and close they sound solid and beautifully made.Superb job. Thank you.Response from the ownerHi Simon, thanks very much for your custom and your kind comments. Glad you’re happy with your new bifolds. John. Cliff Bentley Thoburn ★★★★★ I don’t usually write reviews but Aspire have been an absolute pleasure to deal with from start to finish. After replacing my neighbours sliding doors they came highly recommended. The lady on the phone was extremely helpful and understood my requirements, and my quotation was turned around quickly. I had some technical questions regarding the threshold; and unlike other companies I dealt with, I was not treated as a nuisance and Ji (I hope I spelt this correctly!) talked me through everything. The surveyor arrived within a day of me signing and despite the current situation with many delays, they still installed within the quoted lead time!The Schuco bifolds we now have look amazing and we are so thrilled we went with Aspire Bifolds!Thanks alot Ji and Team.CliffResponse from the ownerHello Cliff, appreciate your comment on our staff. Ji is a real asset to our business. Glad you like your bifolds and thank you once again for placing your business with us. Frankie Hurst ★★★★★ Aspire were great to work with and we are delighted with the finished product. We got bifolds, skylight, large side windows and french doors all for a highly competitive price. We had some unavoidable delays due to the pandemic but we were always kept in the loop with what was going on with our order. we are extremely pleased with the quality and value we got through working with them.Response from the ownerHi Frankie, really appreciate your review and once again thank you for your business. Rupert Pump-Handle ★★★★★ Very professional. Do a great job.