What is Approved Document Q?

On 1st October 2015, Approved Document Q came about and now forms part of the Building Regulations.  In this article, we explain everything about Approved Document Q and why it matters to anyone buying new windows and doors.

When it comes to buying new windows and doors, one of many reasons to replace old windows is better home security.  Most modern windows and doors are secure products with great locks and strong handles.  However, how do you know whether your windows and doors meet current standards?

Doors that meet Approved Document Q

Understanding Approved Document Q.

First of all, if you are not familiar with Building Regulations, these have a series of Approved Documents. They range from Document A to Document Q covering a broad range of Building Regulations.  Furthermore, this document does not apply to existing dwellings and commercial buildings. 

The purpose of these documents is ensuring old, and new houses have the best possible specifications throughout their refurbishment or construction.  Every type of project regardless of size or complexity works with the relevant Building Regulations and associated Approved Documents. In the vast majority of cases signing off a Building Inspector signs off the project.  Therefore, as a professional business, at Aspire Bifolds we always work to current Building Regulations.

Approved Document Q aims to highlight the importance of home security. Specifically, Document Q relates to doors and windows in new dwellings.  New dwellings mean new extensions as well as brand new houses and apartments.

What is covered under Approved Document Q?

Document Q applies to windows and doors regarded as easily accessible.  Examples include

  • Front and back doors
  • Ground floor windows
  • Other windows easily accessible (including rooflights)
  • Doors to individual dwellings in apartment buildings and those connecting to communal areas

It is important to clarify further ‘easily accessible’.  Relevant are windows and doors where any part is accessed within 2m from the ground, a balcony or a flat roof.

Importantly, Document Q applies to those properties with planning permission applied for after 1st October 2015.

What do windows and doors need to comply with Document Q?

Document Q is not a security standard in its own right.  It uses the existing PAS 24:2012 British Standard. PAS 24:2012 is a test for windows and doors subjected to timed and specific forms of attack.  Examples include using implements to break into the door, physical force and other known methods of gaining entry through a window or a door.

If you are familiar with or have heard of, Secured by Design, PAS 24:2012 is connected. PAS 24:2012 is the standard with which windows and doors also meet Secured by Design.  To achieve this standard, your doors and windows need:

  • A multi-point locking system meeting specific British or European Standards
  • A kitemarked product subject to the lock provided
  • High-security door handles and lock cylinders
  • Testing and certification to approved standards

Therefore, for window and doors, these require security glazing methods and accreditation to PAS24. For front doors, a high quality secure letterbox is needed as well.  Finally, certified windows (with non-locking handles)  and doors need laminated glass to class P1A.

What products meet Approved Document Q?

At Aspire Bifolds, we offer a broad range of windows and doors. Some of our products come from one system. Examples are our Origin bifolding doors, windows and entrance doors.  Other products include our Schuco Sliding Doors or Bifolding doors.

The vast majority of our products meet the requirements of Approved Document Q.  However it depends on the type of product. It also depends on the particular specification of your new windows and doors.

Many doors and windows companies market their products as PAS24 or Approved Document Q compliant.  However, it is essential that you check the specification of products tested to these standards.

For example, some windows and doors meet the standards only with laminated glass or higher security cylinders than provided as standard.  Importantly, some doors do not meet the standards when opening out. Some doors do not need to meet the standard if they only lock from the inside. 

We therefore recommend that you check with us. We will give you the right advice on the security of your new windows and doors.

How our products meet Document Q.

Our most popular products include bifolding doors.  For a bifold like our Origin range of sliding folding doors, a few simple upgrades ensure compliance. This includes:

  • Changing your glass to P1A laminated glass.
  • Door cylinder upgrades to at least a three star. 
  • The bifolds operate from the outside.

For Origin aluminium windows and many of our other brands, the standard product complies.

Sliding doors also mostly comply depending on use and location.

Finally, all our front doors comply with multi-point locks and high-security cylinders.  Contact us if you have any questions about Approved Document Q for your new build home and new extension.

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What our customers say:

excellent dealings from start to finish, knowledgeable sales team and superb fitters
Roy H.
Roy H.
08:22 02 Aug 21
From the first phone call, a visit to the showroom, through to the site survey and installation, the Aspire team have been unfailingly both very professional, problem solving and friendly. They delivered a great product and service, at a good price, on time, with flexibility, diligence and a smile, and that in our experience is almost unheard of these days.We will definitely turn to Aspire again when we next need windows etc, and can't recommend them enough.
Chris Y.
Chris Y.
09:06 13 Jul 21
Brilliant Service from start to finish. From the time we got in touch for initial quotation for our bi-folds doors until delivery of the products and installation this company was a pleasure to work with and highly recommend this company. The entire team we dealt with including James, Danny and his installation team, Peter, Frankie have been very friendly, courteous and professional. Always punctual and did their best to meet all our requirements. Excellent workmanship and quality products. Good competitive prices too. Very pleased with everything and Thanks very much Aspire Bifolds for a job well done.
Buddhika B.
Buddhika B.
10:05 18 May 21
Super impressed with the level of service and how quickly they got the job done. Really happy with our new bifolds fitted just in time for spring!Would definitely recommend
Greg P.
Greg P.
09:50 05 May 21
Aspire did the most beautiful job in our house. The installed our windows a few months ago, and I couldn't be happier.They were always happy to answer to our question.They came at 8 o'clock and installed the windows very swiftly with a very clean and tidy result. They decorated afterwards around the windows and you couldn't tell those weren't the original windows as the result was so good.We have a toddler in of the rooms they were installing the windows and they accommodated their work around his naps which was brilliant.If you are looking for anything window or door related look no further, I will definitely recommend and if needed use them again.
GEMMA M.
GEMMA M.
10:20 28 Apr 21
Aspire supplied the most beautiful 7m sliding doors for my extension. The doors are great quality and all the fitting and snagging very professionally handled. Would not hesitate to use this company. Thank you.
Jo J.
Jo J.
15:33 16 Mar 21
I would recommend Aspire Bifolds. We love our bifolds and the service we received was great.
Karen A.
Karen A.
07:40 16 Mar 21
The team were so brilliant, helpful and lovely to deal with to supply and fit of our new steel look heritage doors. We are delighted with them and heartily recommend using Aspire! A great experience all round.
Andy P.
Andy P.
11:15 05 Feb 21
Best Bifold supplier in Surrey
Martin J.
Martin J.
19:06 06 Jan 21
Great Service from Aspire, with comprehensive knowledge on bifold systems and went with the ORIGIN product. Hassle free communication throughout contract and install just before Christ.as 2020.
Simon C.
Simon C.
16:01 04 Jan 21
We were recomended to Aspire by our carpenter who was building a garden room for us, and we were not dissapointed.From the initial meeting to the completion of the work the company , and especially John Small, and the lads that came to install the doors on one of the wettest days of the year, have been excellent.The Bifolds are amazing. They look so good, and when they open and close they sound solid and beautifully made.Superb job. Thank you.
Simon B.
Simon B.
08:12 25 Nov 20
I don't usually write reviews but Aspire have been an absolute pleasure to deal with from start to finish. After replacing my neighbours sliding doors they came highly recommended. The lady on the phone was extremely helpful and understood my requirements, and my quotation was turned around quickly. I had some technical questions regarding the threshold; and unlike other companies I dealt with, I was not treated as a nuisance and Ji (I hope I spelt this correctly!) talked me through everything. The surveyor arrived within a day of me signing and despite the current situation with many delays, they still installed within the quoted lead time!The Schuco bifolds we now have look amazing and we are so thrilled we went with Aspire Bifolds!Thanks alot Ji and Team.Cliff
Cliff Bentley T.
Cliff Bentley T.
14:33 04 Nov 20
From the very beginning of discussing what products I’d like, through to survey and fitting, Aspire have been fabulous. Very happy with both the products themselves and the service throughout, would thoroughly recommend!
Thank you so much!
Cat P.
Cat P.
10:56 23 Sep 20
Aspire were great to work with and we are delighted with the finished product. We got bifolds, skylight, large side windows and french doors all for a highly competitive price. We had some unavoidable delays due to the pandemic but we were always kept in the loop with what was going on with our order. we are extremely pleased with the quality and value we got through working with them.
Frankie H.
Frankie H.
12:32 11 Sep 20
Very professional. Do a great job.
Rupert P.
Rupert P.
08:23 11 Sep 20
I would absolutely recommend Aspire Bifolds. They provided a great product at a reasonable price. Installation team was friendly and professional. They installed in less than a day.We also encountered a small issue with the measurement of the doors, but the leadership at Aspire was quick to cover additional costs incurred to rectify the issue. We really appreciated their professionalism on this matter.
Tim S.
Tim S.
06:54 10 Sep 20
Huge thank you to Aspire Bifolds for our external steel look doors, we’re so happy with them and the guys were quick, responsive and all around brilliant. Would really recommend Aspire Bifolds.
Libby R.
Libby R.
07:42 06 Sep 20
Very efficient and helpful service 2 years on from original door fitting.Thanks so much Aspire!
Kim L.
Kim L.
11:00 27 Jul 20
Aspire bifolds removed some old wooden sliding doors and replaced them with some lovely French doors. They did a fantastic job- they spent time with me to ensure I had made the right choice of door, it took no time to fit them and the fitter was friendly, polite, clean and courteous. Quote was competitive and I couldn’t recommend them enough!
Natasha H.
Natasha H.
19:59 23 Jul 20
We went with Aspire after getting a few quotes, they weren't the cheapest but were still competitive. We chose them on the basis of their reviews and I am really glad we did! The service has been excellent throughout, our doors were installed far quicker than we were expecting, the fitter's attention to detail is great, and the quality of the doors is fantastic.After installation we did have a few problems with finding marks on the glass, which is provided by another firm, and had a few panes replaced. John, the director, ended up coming round himself and offered to replace the final pane. I know that many firms would just have ignored our calls once we had paid everything, so to have this level of service was fantastic. This proved our decision to go with a slightly more expensive firm in Aspire was the right move!
Scott S
Scott S
12:10 16 Jul 20
After a lot of research I came across Aspire Bifolds, went to the showroom and they have a very good selection of doors to choose from.From start to finish it's been a pleasure to deal with everyone connected to Aspire Bifolds and their aftercare service is first class.Top quality product, installation and all round experience from this company. Would have no hesitation in using them again.
Paresh M.
Paresh M.
12:32 14 Apr 20
Professional first class service from start to finish. Highly recommend on service and price
Catherine Kenton M.
Catherine Kenton M.
18:59 08 Apr 20
We recently used Aspire for purchase and installation of smart system heritage doors for our extension. We are thrilled with the finished product. John and the team are brilliant, every person I spoke to was helpful and friendly. Email response was really fast. The whole process from start to finish was seamless and stress free.The installers were efficient and tidy, they left the place cleaner than when they arrived. Following installation we noticed a scratch on one of the panes, we thought it could be buffed out, but the whole pane was replaced without issue within a week.It is rare to find a company with such great customer service and work ethic these days. I would certainly be happy recommending Aspire to anyone.
Rebecca D.
Rebecca D.
11:39 27 Feb 20
I visited Aspire Bifolds to discuss some technical details of the installation requirement for sliding doors. Both of the staff I dealt with were friendly and helpful and in particular Ji was able to answer all of my questions and demonstrate some of the details on the door installation in the showroom. Overall a very helpful visit.
GeoffandLesley H.
GeoffandLesley H.
23:47 22 Feb 20